Yes we do. YourBigSite offers a 14 day money back guarantee which is mentioned in our Terms Of Service. Within 14 days, you can request a full refund for your hosting package if you choose to cancel. The refund is processed within 48 hours.

Customers paying yearly are also covered by the 14 day money back guarantee. If you cancel within 14 days of account set up, the entire amount will be refunded. If you cancel after 14 days from the date of account set-up, you will not be refunded for any unused day(s)/week(s)/month(s)/year(s) that you have paid in advance for.

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